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Frequently Asked Questions & Company Policies

• Refreshments

  Yes. We offer complimentary local drinks on our tours. Many of our destinations will have restaurants for your enjoyment.

• Payments

  We take care of this at the beginning of your tour, allowing us to get the administrative issues out of the way so we can focus the entire day on our beautiful islands. We kindly ask for payment in cash (US $, EU) or PayPal.

• Childrens

  Babies from 1 to 5 y.o. they won’t pay for the tour, perhaps Zipline and Animal Park is optional for parents to include them.

  Children 5-11 y.o. pay half price, children 11 and older pay full price. Baby Car seat & stroller available, we provide as per request. Contact us for more info.

• Cancellations

  Excursions can be cancelled or modified up to 48 hours in advance for a full refund. In the case of bad weather, lose flight or cruise ship changed of itinerary for any reason, we will be refunding the original form of payment. We are flexible!

  Tours may be purchased online or by calling us up to one day prior to arrival date.

• Lunch Break

  We know worth places to enjoy a meal, all restaurants on the beach, accept United States dollars or credit cards. Please note all prices are in local currency “Lempiras” and to the local exchange rates.

• What to Bring & to Wear

  • SeaPass card and photo identification
  • Camera
  • Sun protection
  • Cash/credit cards
  • Walking shoes (according to the tour of your election) or flip flops or no shoes, is ok as well!
  • Hat and sunglasses
  • Towel (for beach break)

• Other Information

  Unfortunately, Roatan is not wheelchair friendly city, but in our Van, we can fit one wheelchair and make it work to your destination!